In Toonumbar, the Highlights professionals listed here also serve the nearby towns of Kyogle, Boorabee Park, Blue Knob, Nimbin. Contact any of them directly on WhatsApp — no middleman, no commission.
About Highlights
Request Natural Light Samples
Portfolio images often use studio strobes. Ask for 5 examples shot only with natural light. Evaluate skin tone accuracy and shadow detail. Check if their white balance shifts in mixed lighting conditions. This ensures they can handle your home environment.
Confirm Payment Structure
Ask for a deposit amount and final payment due date. Most professionals require 50% upfront to secure the date. The balance is usually due after image delivery. Check if the price includes travel fees or additional hours. Hidden costs often appear after the session. Clear payment terms prevent disputes and ensure you only pay for the exact services rendered and agreed upon.
Clarify Delivery Timeline
Ask exactly how long post-production takes. Standard delivery is 2 to 4 weeks for edited high-resolution files. Rush services cost more but shorten this window to 48 to 72 hours. Confirm if you receive raw files or only treated images. Knowing the timeline helps you plan when you need the images for printing or digital use.
Clarify Retouching Scope
Define what retouching includes. Basic cleanup removes dust and minor blemishes. Heavy editing changes facial structure or removes wrinkles. Ask for a sample of their work to see the difference. This prevents disappointment with the final result.
Check Pet Policy Details
Many studios ban pets due to fur on equipment and potential damage. If your client brings a dog, ask about the specific rules. Find out if the photographer will pose the animal or exclude them. This prevents awkward situations during the shoot.
Set Usage Rights
Clarify who owns the copyright to the images. Usually, the photographer retains copyright while granting you personal use rights. If you need commercial usage, ask for a separate license. This costs more but allows you to use images for advertising or business purposes. Define the scope of usage in writing. This prevents legal issues and ensures you have the right to publish the images where you want.
Verify File Formats
Ask for high-resolution files in TIFF or JPEG format. Web-optimized files are too small for printing. Standard print quality requires at least 300 dots per inch. Check if the provider downsamples images without permission. You need full-resolution files to control printing quality yourself. This ensures your images look sharp on any surface, from paper to digital screens.
Check Lighting Equipment
Ask what lighting gear the professional brings. Look for strobes with modeling lights and color gels. Natural light is good for daytime, but studio sessions require controlled artificial sources. Inconsistent lighting creates harsh shadows and uneven skin tones. Proper equipment ensures sharp, detailed images without visible noise or grain in the shadows.
Review Cancellation Window Rules
Most contracts require 7 days notice for a full refund. Cancellations within 48 hours often forfeit the deposit. Read the fine print regarding rescheduling limits. Knowing these dates helps you manage your calendar without financial penalty.
Verify Image Resolution Specs
Standard web images are 72 DPI, while print requires 300 DPI. Confirm the maximum pixel dimensions they deliver. Ask if they downsample automatically. If you plan large prints, verify the resolution matches your frame size to avoid blurry output.